Our Terms of Business
About us
London Property Finance Ltd is an independent property finance brokerage. London Property Finance Ltd is an appointed representative of Andrew
Charles Consulting Ltd which is authorised and regulated by the Financial Conduct Authority (FCA) under number 304904. The FCA has authorised
us for advising on and arranging regulated mortgage contracts and regulated insurance contracts
Mortgages
Products & services
We offer independent advice on mortgages. We conduct an initial consultation with you to fully understand your needs. This is followed by a review and research of the mortgage market to find
the best solution to meet your needs. With your agreement to proceed, we will approach the chosen lender and submit a mortgage application.
We will provide on-going support and communications until your mortgage has completed.
Some products and services we offer are not regulated by the Financial Conduct Authority, for example most Buy-to-Let and commercial mortgages.
These products do not offer access to the Financial Ombudsman Service or the Financial Services Compensation Scheme. We will confirm if the mortgage you require is regulated or not.
Fees
For the service that we offer, LONDON PROPERTY FINANCE LTD charges:
• An Initial Fee of up to £1,000 payable on application.
• A Broker Fee. This will not exceed 1% of the loan amount and is payable upon issue of the lender’s mortgage offer or facility letter.
The actual amount of the fees will depend upon your circumstances and complexity of the case. We will tell you the exact amount of this fee before we start the application. Once a fee becomes due, it is not normally refundable.
We are normally paid a commission from the lender with whom we place your mortgage. Commission rates vary by lenders.
The commission amount will be detailed in the mortgage product illustration we will provide when making our recommendation
Insurances
Products & services
London Property Finance Ltd offers insurance products from a limited number of insurers. Products include Life and critical illness cover, Income protection, Buildings and contents and Private Medical Insurance.
We do not charge a fee for our insurance advice. We are paid a commission from the insurance provider with whom we place your insurance.
Commission rates vary amongst providers. The commission amount will be detailed in the product illustration we will provide when making our recommendation.
Complaints procedure
We would expect our dealings with you to pass without issues, but in the unlikely event that you wish to register a complaint, please contact us:
London Property Finance Ltd, C/O Andrew Charles Consulting Ltd, 52 Oxford Road, London, NW6 5SL. 0207 372 5226. info@andrewcharles.net
If you cannot settle your complaint with us, you may be entitled to refer to the Financial Ombudsman Service.
Financial Services Compensation Scheme
We are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends upon the type of business and the circumstances of the claim. Mortgage advising and arranging is covered for 90% of the claim with no upper limit.
Insurance advising and arranging is covered for 90% of the claim without any upper limit. For compulsory classes of
insurance, insurance advising and arranging is covered for 100% of the claim without any upper limit. Further information about compensation scheme arrangements is available from the FSCS.
Data Protection
We will treat your personal information confidentially, even if you are no longer a client of ours. If you require details of the information we hold about you, please contact us at our office address.
Fee Agreement
We have provided you with a copy of our Terms of Business setting out how we will do business, together with a copy of our Privacy
Notice, which explains how we will handle your personal information and your rights under the Data Protection Act. This Fee
Agreement is a legally binding document. Do not sign it unless you wish us to act for you to arrange property finance and to be
bound by these terms.
For the service that we offer,
LONDON PROPERTY FINANCE LTD charges:
An Initial Fee of up to £1,000 payable on application.
A Broker Fee of up to 1% of the loan amount, payable upon issue of the lender’s mortgage offer or facility letter.
The Initial Fee we are charging you is £495.00
The Broker Fee we are charging you is 1% of the loan amount
We are normally paid commission from the lender. Commission rates vary between lenders.
The Initial Fee and Broker Fee are in addition to any fees received by a lender. When we recommend a mortgage product to you, we send you a Mortgage Product Illustration with details of the product. This document will outline all fees relating to the transaction.
If your mortgage does not go ahead after the application to the lender has been made, or if it is unable to proceed after making an application because you have withheld material information from us, we will not refund our Initial Fee. If you do not to proceed with
the offer once it has been received, you remain liable for the Broker Fee.
Should either Fee remain outstanding after the due date, monthly interest of 4% above HSBC base rate will be charged. The interest
will continue to accrue on all outstanding amounts until such time as the Fees have been settled in full. If you fail to pay the Fees we
may take legal action against you for the recovery of the amounts and this could have an adverse effect upon your credit rating.
FEE AGREEMENT DECLARATION
• I/We confirm that I/we wish to appoint London Property Finance Limited to act exclusively on my/our behalf to arrange property
finance.
• I/We confirm that I/we have received a copy of the firm’s Privacy Notice and Terms of Business and hereby confirm that we
accept and agree to the Fee payment terms as set out above.
• I/We undertake to make the payments of the Fees as and when payable by bank transfer.
• I/We understand when the payments are due and am/are aware of the consequences of my/our failure to pay as set out above.